Terms of Service

Elevate Your Style with Clutch Thread: Where Fashion Meets Passion!

 

Clutch Thread owns and operates the platform [https://www.clutchthread.com/] (“Website”) and the access to and use of the products available through the Website are subject to the following terms and conditions (“Terms and Conditions”). By browsing through these Terms and Conditions and using the products provided by our Website, you agree to all Terms and Conditions along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms and Conditions.

 

Clutch Thread (“our”, “us” or “we”) reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

 

  1. Introduction

 

The domain name https://www.clutchthread.com/ is a site owned and operated by Clutch Thread.

 

  1. Products

 

Clutch Thread is an online platform that offers to experience a fashion journey where your attire becomes a melody, your outfits become poetry, and your style becomes a living testament to your passions. Your flair, your rhythm – harmoniously stitched and intelligently designed. Clutch Thread allows you to step into a realm where fashion becomes a canvas and your attire transforms into self-expression. We merge our themes with intelligent designs to create apparel that doesn't just clothe you but tells your story.

 

Either prior to or upon receiving an order, Clutch Thread shall fulfill its obligation and be entitled to its payment for the product(s).

 

Additionally, we may provide you with information about other services, we consider similar to those that you are either already using, or have enquired about, or that may interest you or any combination thereof. Upon registering with us, we may contact you by electronic means (i.e., either e-mail or SMS or telephone or any combination thereof) to inform about these services.

 

  1. Third Party Websites and Content

 

Our Website provides links for sharing our content on facebook, twitter, instagram, whatsapp, snapchat, and other such third party websites. These are only for sharing and/or listing purpose and we take no responsibility of the third party websites and/or their contents listed on our Website (https://www.clutchthread.com/) and disclaim all our liabilities arising out of any or all third party websites.

 

From time to time our Website may also include links to other third party websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

 

We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of Clutch Thread on any social networking platform.

 

  1. Privacy

 

Our Privacy Policy incorporated by reference in these Terms and Conditions, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.

 

Your use of any information or materials on our Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products or information available through this Website meet your specific requirements.

 

  1. Exactness of the Product(s)

 

The images of the items on our Website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.

 

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

  1. Pricing

 

We ensure that all details of prices appearing on the Website are accurate, however errors may occur. If we discover an error in the price of any product(s) which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. The products available on the Website are for retail sales, intended for end user consumption and is in no away available for resale.

 

Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes VAT, goods and service tax (or similar taxes) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the Website are only applicable for items purchased on the Website and not through any other source.

 

The price of our product(s) might change without any notice. Clutch Thread will not be liable to you or any third-party for any change in our price or modification or suspension of our product(s).

 

  1. Payment

 

Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. The product(s) will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. For any further payment related queries, please check our FAQs on Payment Mode.

 

  1. Printing and Delivery

 

The printing of our designs and the delivery of our products to you shall be undertaken by Print Rove (their legal name).

 

The estimated delivery time available to you will vary depending on the location you are ordering from or to the location you want our products to be delivered to. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances or circumstances beyond our reasonable control including, but not limited to, force majeure events. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery.

 

  1. Returns and Refund

 

If you change your mind about any items purchased, you can return them to us. For more information on Returns and Refund, please refer to our Return Policy.

 

  1. Intellectual Property Rights

 

All and any intellectual property rights in connection with the products and our Website shall be owned absolutely by Clutch Thread.

 

Our Website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

  1. Governing Law and Jurisdiction

 

The terms mentioned in these Terms and Conditions shall be governed by and constructed in accordance with the applicable laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka only.

 

Unauthorised use of our Website may give rise to a claim for damages and/or be a criminal offence.

 

  1. Indemnification

 

You agree to indemnify, defend and hold harmless Clutch Thread, Mr. Prateek Singh, and Clutch Thread’s employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this Website, your breach of these Terms and Conditions, or infringement of any intellectual property right.

 

  1. Violation and Termination

 

You agree that Clutch Thread may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms and Conditions or any other policies. If you or Clutch Thread terminates your use of any service, you shall still be liable to pay for any product(s) that you have already ordered till the time of such termination.

 

  1. Disclaimer

 

IN NO EVENT WILL CLUTCH THREAD OR IT'S REPRESENTATIVE (MR. PRATEEK SINGH) BE LIABLE FOR ANY DAMAGES, ARISING OUT OF OR RELATED TO MISUSE OF PERSONAL INFORMATION OF THE CUSTOMER AND THE CUSTOMER IS SOLELY LIABLE FOR SUCH ACTS AND THEY ARE ADVISED NOT TO SHARE THEIR CONFIDENTIAL INFORMATION LIKE CLUTCH THREAD PASSWORD, OTP, CREDIT/DEBIT CARD EXPIRY AND CVV WITH ANYONE EVEN THOUGH THEY CLAIM TO BE A CLUTCH THREAD EMPLOYEE. NONE OF OUR EMPLOYEES WILL ASK FOR SUCH CONFIDENTIAL INFORMATION.